Zio^® monitoring service is covered by many major commercial insurance providers in the US and Medicare¹ due to its proven ability to help your doctor make confident care decisions. In addition, we have multiple programs in place to ensure that you can afford the care you deserve.

Please feel free to reach out to us at any time with any questions.

HOW MUCH DOES IT COST?

Please note: some healthcare providers will bill your insurance directly for the Zio ECG (electrocardiogram) monitor. In this case, you will not receive a bill from iRhythm and the information below does not apply to you. We recommend that you ask your doctor if iRhythm will be sending a bill to you for the Zio ECG monitor.

Our team of dedicated patient advocates is available at (888) 693-2401 to answer any questions you may have about your potential cost.

Please note that depending on your insurance plan and healthcare provider, you may receive a separate bill from your doctor for their services.

Overview

Depending on your health insurance plan and benefits, you may owe a portion of the Zio ECG monitor cost. The amount you will owe is determined by your insurance company and can vary.

Our dedicated team of patient advocates is available any time throughout your monitoring experience to help you learn more about your insurance benefits and any potential out-of-pocket costs.

For any questions about your potential cost, please call (888) 693-2401 to speak with an iRhythm patient advocate.

Patient Advocates

We understand that every patient’s insurance coverage is unique. Our dedicated patient advocates are available at any time to help you learn more about your insurance benefits and any potential out-of-pocket costs.

Our patient advocates can assist you by:

Reviewing your specific plan benefits
Providing an estimated out-of-pocket cost
Discussing available payment programs

Patient Payment Programs

iRhythm offers several payment options tailored to our patient’s needs. Our Patient Financial Navigators are standing by to discuss these payment options, including:

Financial Assistance Program
- Some patients may be eligible for financial assistance. To request an application or find out if a patient may be eligible to participate in this program, contact iRhythm at (888) 693-2401.
Self-Pay Pricing
Monthly Installment Plan (up to 12 months interest-free)
Prompt Pay Program

When to Expect Your Bill

An Explanation of Benefits (EOB) will arrive 3-6 weeks after you have mailed back your Zio ECG monitor at the end of your test period.

If you choose to have iRhythm submit your claim, you may receive an EOB from your insurance company. The EOB from your insurer is NOT a bill and the amount shown may be more than your total out-of-pocket responsibility. You do not need to reply to the EOB; please keep it for your records.

No payments are due until you receive a bill from iRhythm. We will work on your behalf to ensure that your insurance company has processed the claim at the highest benefit level to minimize your out-of-pocket costs. This could result in your patient statement showing an amount due that is less than the amount due on your EOB. Please note that depending on your insurance plan and healthcare provider, you may receive a separate bill from your doctor for their services.

Your iRhythm bill will arrive 3 to 6 months after you have received the Explanation of Benefits
You will receive a bill from iRhythm if there is any amount owed after your insurance company has processed your claim and any appeals submitted by iRhythm on your behalf have been completed.

The amount you owe is determined by your insurance company based on your plan and benefits. Your patient share will be reflected in the final bill from iRhythm and can vary.

For any questions about your bill, please call (888) 693-2401 to speak with an iRhythm Patient Advocate.

How To Pay Your Bill

You can choose to pay your bill via the following payment methods:

To pay by phone with a credit card, call (888) 693-2401.
To pay online with a credit card, visit www.irhythmtech.com/billpay. We accept: Visa, Mastercard, American Express, and Discover.
To pay by check, please make checks payable to iRhythm Technologies, Inc. and include your account number on the check.
Checks can be mailed to:
iRhythm Technologies, Inc.
Dept CH 19717
Palatine, IL 60055-9717

Financial Assistance Program

iRhythm’s Financial Assistance Program is an income-based program and eligible patients who meet the designated criteria are encouraged to apply. Note that meeting the eligibility requirements is not a guarantee of acceptance into the Financial Assistance Program.

The application process does not begin until you receive a bill from iRhythm. The following document is required to apply:

Completed application

To request an application or find out if you qualify for our Financial Assistance Program, please call (888) 693-2401 to speak with an iRhythm patient advocate.

iRhythm is Here for You

We encourage you to contact us directly at any time for questions regarding your Zio ECG monitor wear experience.

iRhythm Patient Advocates
(888) 693-2401
8:00 am to 7:00 pm Central Time, Monday through Friday

1 We adhere to Medicare Independent Diagnostic Testing Facility (IDTF) Performance Standards, 42 C.F.R.section 410.33.

"My experience with iRhythm customer service was outstanding. Healthcare is so complicated but Pam had already talked to my insurance company then researched to find my phone number since the one she had was not correct. Several phone calls from her to me were necessary over several days and she followed through every time. She had gone the extra mile for me, the consumer, and I was ultimately thankful. Having my own business and priding myself with customer service follow through, I rarely find customer service from other companies like Pam provided from iRhythm and I am so thankful for this experience."

— Paula,

iRhythm Patient